Remote Work and Its Impact on HRM
(Image by elmens.com on Pinterest)
Over the past few years, remote work has grown in popularity, and the COVID-19 pandemic has further accelerated this tendency. While it offers many advantages to workers, including more freedom and flexibility, it also presents particular difficulties for HR departments.
We will examine the effects of remote work on HR management in this blog post and talk about solutions to these problems.
What is remote work?
A work arrangement in which employees are permitted to work from any location other than the typical office setup is referred to as remote work, also known as telecommuting or working from home. Working from home, or from any other place with an internet connection also comes under this category.
(Source: YouTube)
How did the remote work concept emerge?
The concept of remote work has been there for decades, but it wasn't until recent years that it gained widespread popularity and acceptance.
One of the first occasions of remote work may be found in the 1970's when IBM permitted some of its workers to work regularly from home. This was initially thought of as a method to save money and office space.
The internet and email made it simpler for workers to conduct remote work in the 1990s and 2000s. As a result, the word "telecommuting" came into use to describe the practice of working from a location other than an office.
However, remote work didn't start to become widely accepted until the first decade of the 2010s. The development of cloud computing and collaboration tools, which made it simpler for staff to collaborate and communicate from remote locations, contributed to this mainly.
An important factor in furthering the move toward remote work was the COVID-19 pandemic. Since many companies had to close their doors to stop the virus's spread, remote work became essential for millions of workers worldwide.
How did that impact the current HRM and solutions?
Remote work has had a significant impact on the current Human Resource Management (HRM) landscape, requiring HR professionals to adapt to new challenges and opportunities presented by this evolving work environment.
- Recruitment and Onboarding: The advent of remote work has presented HR professionals with new difficulties in finding and onboarding new personnel. HR managers must use technology to conduct virtual interviews, evaluate prospects, and give virtual onboarding materials in place of in-person orientations and interviews.
- Employee Engagement and Communication: Maintaining employee engagement and communication when working remotely has proven difficult for HR professionals. HR managers need to prioritize regular communication, virtual team-building exercises, and social events to create relationships because remote workers frequently feel cut off from their coworkers and the company.
- Performance Management and Accountability: Managing performance and holding people accountable when working remotely has been difficult. HR managers must develop specific performance measures and goals, as well as frequent check-ins with employees to monitor progress and offer feedback, since they cannot observe staff in-person.
- Work-Life Balance and Wellness: The HR department's ability to promote employee wellness and employment-life balance has been hampered by remote work. HR directors must set clear guidelines for working hours and encourage remote employees to take breaks frequently. To support employees' overall wellbeing, it is also crucial to offer resources and support for mental wellness.
Conclusion
Due to developments in technology and shifting views on work-life balance, remote work has grown in popularity in recent years. While working remotely has numerous advantages for employees, it also brings certain difficulties for HR management.
With a focus on virtual recruitment and onboarding, communication and cooperation, results-oriented performance management, assistance for distant work problems, and employee recognition and engagement, HR professionals must modify their HRM strategies and procedures to support remote workers.
Despite the difficulties, remote work also offers HR managers fresh chances to use technology to enhance HR procedures, which will ultimately result in a more effective and efficient HR function. HR managers may support the changing requirements of the workforce and foster a more engaged and effective remote work environment by embracing the changes brought about by remote work.
References
Butler H. (no year) The History of Remote Work: How It Became What We Know Today. The Future of Work [Online]. Available at https://www.crossover.com/perspective/the-history-of-remote-work. Accessed on 15th March 2023.
Chow J. (2022) 10 Common Challenges of Working From Home & Their Solutions for Employers. Everhour [Online]. Available at https://everhour.com/blog/challenges-of-working-from-home/. Accessed on 15th March 2023.
Hass C. (2021) How remote work helped us improve collaboration: 4 lessons. The Enterprisers Project [Online]. Available at https://enterprisersproject.com/article/2021/5/remote-work-how-improve-collaboration. Accessed on 15th March 2023.
InternationalHub (2022) Remote Work and Working from Home. YouTube [Online]. Available at https://www.youtube.com/watch?v=DKJGR0xm1rc. Accessed on 15th March 2023.
VMware (no year) What is remote work? VMware [Online]. Available at https://www.vmware.com/topics/glossary/content/remote-work.html. Accessed on 15th March 2023.
I do not think all the sectors can follow this process, some sectors can like IT, BPO....... Some others can not like Transportation, Constructions, Hospitals......
ReplyDeleteYou raise a valid point! It's true that not all sectors can fully adopt remote work, as some industries require physical presence, hands-on interaction, and direct supervision. Industries like transportation, construction, and healthcare, as you mentioned, have intrinsic characteristics that make remote work challenging or simply not feasible.
DeleteHowever, it's worth noting that even within these industries, there may be some roles that can be performed remotely or benefit from a hybrid work model. For example, administrative tasks, planning, and management positions could potentially be performed remotely, at least in part.
Ultimately, it's essential for each organization to assess the feasibility of remote work on a case-by-case basis, considering the specific requirements of their industry and the nature of the tasks involved. Organizations should also be open to exploring innovative solutions and technologies that might enable remote work or enhance the efficiency of on-site operations.
Thank you for your comment!
Hi Prasadi. Well structured.
ReplyDeleteRemote working or WFH is a highly spoken topic around the business world. Both organisations and employees have benefited from this WFH structure. It is a fact that certain process have benefited and certain process face issues with this remote working system. True that HR processes are facing difficulties in recruitment and on boarding, communication and performance management with the employees on the remote working conditions. However, the concept of hybrid work place model can be made use to overcome these issues. In-person interviews, physical documentation submission and other recruitment tasks can be done in a work place and more concentration can be given on remote performance management with defined set targets and wellness related matters.
Hello! Thank you for your insightful comment. I agree that the hybrid workplace model presents a viable solution for addressing the challenges associated with remote work, especially in the context of HR processes.
DeleteThe hybrid model, which combines both remote and on-site work, can help strike a balance between the flexibility of remote work and the need for in-person interactions in certain situations. This approach allows organizations to optimize their talent acquisition and management processes while maintaining employee engagement and satisfaction.
In the hybrid model, HR professionals can focus on enhancing remote performance management by setting clear expectations, goals, and providing regular feedback. Additionally, investing in employee well-being and mental health support will be crucial for maintaining a healthy work-life balance in this new paradigm.
By adopting a hybrid workplace model, organizations can ensure they are responsive to the evolving needs of their workforce, while also maintaining efficiency and productivity across various sectors.
Timely and valuable topic. In countries like Sri Lanka work from home concept commenced after the covid-19 pandemic. but personally, I see many benefits to it. Job satisfaction and motivation factor are at high levels for the people who are WFH. But my problem is since I'm in the Security field, even managers also failed when WFH sometimes. Do you have any good solution/proposal for that?
ReplyDeleteThank you for sharing your perspective on remote work in Sri Lanka and its impact on job satisfaction and motivation. I understand that the security field presents unique challenges when it comes to remote work, especially considering the critical nature of the tasks and the need for real-time supervision and coordination.
DeleteHere are some potential solutions to address the challenges faced by managers in the security field while working remotely:
1. Leverage technology: Invest in robust communication and collaboration tools to facilitate seamless communication among team members. Utilize video conferencing, instant messaging apps, and project management platforms to stay connected and coordinate tasks effectively.
2. Implement a hybrid model: As mentioned in previous comments, a hybrid work model can provide an ideal balance between remote and on-site work. Managers can work remotely for tasks that can be done off-site, while being physically present for critical operations and supervision when required.
3. Establish clear protocols: Develop well-defined processes and protocols for remote work in the security field. This includes setting expectations, providing guidelines for communication, and defining escalation procedures for emergencies or critical situations.
4. Regular training: Conduct regular training sessions for remote employees in the security field to keep them up-to-date with industry best practices, technology advancements, and company policies. This can help ensure that employees are well-equipped to handle their responsibilities even while working remotely.
By exploring these solutions, managers in the security field can overcome the challenges posed by remote work and maintain a high level of performance and collaboration among their teams.
Thank you for your comment!
Yes it is valuable concept but Due to the potential for hampered communication, decreased productivity, missed deadlines, and elevated levels of stress and anxiety for remote workers, the absence of internet connectivity can have a substantial detrimental effect on their ability to perform their jobs. It is crucial for remote teams to have access to cloud-based tools and applications, and companies must give their remote workers dependable internet connection and assistance.
ReplyDeleteAbsolutely, you've touched upon a critical aspect of remote work – the importance of reliable internet connectivity. Without a stable internet connection, remote employees may face difficulties in communication, accessing essential tools and resources, and meeting deadlines, which can lead to stress and decreased productivity.
DeleteTo ensure that remote employees can work effectively, organizations should consider the following measures:
1. Provide internet stipends
2. Invest in cloud-based tools
3. Offer tech support
4. Encourage communication
By ensuring that remote employees have access to reliable internet connections and support, organizations can create a more conducive remote work environment that fosters productivity, collaboration, and employee satisfaction.
Thank you for raising the thought!
The shift towards remote work has undoubtedly presented HR departments with new challenges, but it has also opened up new opportunities for innovation and growth. By embracing technological solutions and focusing on employee engagement, communication, and wellbeing, HR managers can create a more effective and efficient remote work environment.
ReplyDeleteYou're absolutely right! The shift to remote work has indeed brought about new challenges for HR departments, but it has also created a unique opportunity for innovation and growth. By leveraging technology and placing emphasis on employee engagement, communication, and well-being, HR managers can successfully adapt to the new remote work landscape and facilitate a more productive and satisfying work experience for employees.
DeleteThank you for commenting your thoughts!
Hi
ReplyDeleteRemote work has become increasingly popular in recent years, and the COVID-19 pandemic has accelerated this trend. While it offers numerous advantages for employees, it also presents HR departments with unique challenges that require new solutions. HR professionals must adapt their strategies and procedures to support remote workers, while also leveraging technology to improve HR processes. Ultimately, embracing the changes brought about by remote work can lead to a more engaged and effective remote work environment.
This comment has been removed by the author.
DeleteYou've accurately summarized the current state of remote work and its implications for HR departments. As remote work continues to gain traction, it is essential for HR professionals to adapt their strategies to support remote employees effectively.
DeleteBy embracing the strategies, HR departments can successfully navigate the challenges of remote work and create a more effective, efficient, and inclusive work environment that benefits both employees and the organization as a whole.
Thank you for commenting your thoughts!
This a good article on Remote work.
ReplyDeleteAs you correctly pointed out, there are several challenges in Remote work, and also, I believe it does not suit industries like Manufacturing, Healthcare, Hospitality, Construction..etc.
However, with the right tools and technology, many jobs previously thought to be unsuitable for remote work can be adapted to allow for remote work, at least in part.
You're right, certain industries, such as manufacturing, healthcare, hospitality, and construction, do face inherent challenges when it comes to remote work due to the nature of their tasks and the need for physical presence or hands-on interaction. However, as you mentioned, advancements in technology and innovative solutions can help adapt some roles within these industries for remote or hybrid work models.
DeleteAs technology continues to evolve, we can expect further advancements that will enable remote work in various industries, at least in part. By exploring the solutions and adapting their workforce strategies, organizations can improve their operational efficiency and provide employees with more flexibility in their work arrangements.
Thank you for sharing your thoughts!
Hi Prasadi,
ReplyDeleteAppreciate your interest in this is emerging concept. Remote working offers many benefits, such as increased flexibility, reduced commuting, access to global talent pool, and reduced overhead costs. However, it can also lead to lack of face-to-face interaction, difficulty in managing remote teams, potential for distractions, and reduced visibility. Employers and employees need to be aware of both the pros and cons and take steps to mitigate the risks associated with remote working.
Thank you for your thoughtful comment! You have accurately captured the pros and cons of remote work. While it offers numerous benefits, it also presents challenges that employers and employees need to address to ensure a successful remote work experience.
DeleteBy being aware of the potential risks and taking proactive measures to address them, employers and employees can create a remote work environment that is productive, efficient, and satisfying for all parties involved.
Timely published article as it affect many fields. WFH always depend on technology . As technology evolve in a rapid pace so does the dynamics around remote working get changed. It start with IT. Today it spread its wings to ttransportation as well , with driveless trains
ReplyDeleteThank you for your comment! It's true that the rapid evolution of technology has had a significant impact on the remote work landscape. Initially, remote work was mainly associated with IT and related fields, but now it has expanded to various industries, including transportation, as you mentioned with driverless trains.
DeleteThe continuous advancements in technology, such as artificial intelligence, automation, and virtual collaboration tools, have enabled more roles to be performed remotely or with less human intervention. These changes have brought about new opportunities for organizations to adapt and thrive in an increasingly digital world.
Thank you for sharing your thoughts!
Dear prasadi,
ReplyDeletethe lack of employee self service tools is one of the significant remote employee challenge of HR and you have clearly mentioned how did the remote work concept emerge and what are the HRM solutions. very informative and timely article.
Thank you for your kind words! I'm glad you found the article informative and timely. It's true that the lack of employee self-service tools can be a significant challenge for HR when managing remote employees. Implementing such tools can help streamline HR processes, reduce administrative workload, and empower employees to manage various aspects of their work.
DeleteHi Prasadi very popular topic has been chosen. Clark, A. (2021) Working remotely and with flexible hours have quickly replaced traditional office hours for many businesses. 72% of white-collar professionals continued to work remotely as of mid-May, and several businesses have stated they intend to do so even after the outbreak. At first sight, that seems to be employees' Christmas arriving early. After all, WFH enables individuals to work in their jammies, save many hours from commute time, and generally avoid having to deal with pushy supervisors or coworkers who constantly look over their shoulders.
ReplyDeleteHi there! Thank you for sharing Clark's (2021) insights on the increasing popularity of remote work among white-collar professionals. It's true that working remotely offers numerous benefits, such as the ability to work in a comfortable environment, reduced commuting time, and more flexibility in work schedules.
DeleteHowever, it's also essential to consider the potential drawbacks and challenges associated with remote work. For instance, some employees may struggle with feelings of isolation or disconnection from their colleagues, difficulty establishing work-life boundaries, or maintaining productivity in the face of distractions at home.
By acknowledging both the benefits and challenges of remote work and taking steps to mitigate potential issues, employers and employees can create a remote work environment that fosters productivity, satisfaction, and overall success.
A timely topic to be discussed, Prasadi. This article is a concise yet informative piece. It could be extended with a few examples I feel, especially given the vast amount of initiatives being taken by both local and international companies to address this trend of work.
ReplyDeleteThank you for your feedback on my blog post. I appreciate your suggestion of including examples to further illustrate the points made in the article. Providing real-life examples can help readers better understand how these strategies and solutions are being implemented in the business world. I will definitely keep this in mind for future articles on related topics.
DeleteRemote work boomed after COVID 19 affect. Majority of reputed companies adapted the changes and implement the work from home culture. All though it has advantages like reduce rental cost of office space for employer and flexible working hours to employee; there are few disadvantages such as it is challaging to adapt digitalization for seniors and no have sufficient control over employees. It would be great when utilizing in a way company can measure and control works of employees.
ReplyDelete